We can collaborate and develop on-demand software or tools as per your needs.
Our Featured Customer
What Can We Do
UX Audit
- Offer expert advice tailored to your business needs.
- Provide ongoing support and guidance to ensure successful implementation.
User Research & Analysis
- Organize and structure your website for optimal user experience.
- Prioritize key content to align with your business objectives.
Information Architecture
- Create visually appealing designs that reflect your brand identity.
- Focus on user-centric layouts for seamless navigation.
Wireframe and Wireflow
- Develop responsive, high-performance websites tailored to your business needs.
- Ensure seamless functionality across all devices and platforms.
Prototype
- Enhance your website's visibility.
- Improve search engine rankings through on-page and technical SEO best practices.
UI Visual Design
- Implement tracking tools to monitor user behavior and website performance.
- Provide insights to refine strategies.
Design & Style Guide
- Conduct rigorous testing to ensure your website functions flawlessly
- Identify and fix issues before your site goes live.
Usability Testing
- Conduct rigorous testing to ensure your website functions flawlessly
- Identify and fix issues before your site goes live.
Hire Dedicated Talent With Us
We offer staff augmentation services to help you manage your website, or we can serve as your dedicated digital team to oversee your website operations. Talk to our consultant now.
Start A ProjectOur End to End UI & UX Process

- Requirements Research
This initial stage involves gathering insights about the target audience, understanding the client’s business goals, and conducting market analysis. The aim is to define user needs and project requirements clearly.
- User persona research & user journey map
Based on the research, designers create detailed user personas and scenarios to represent the typical users. This helps in making design decisions centered around the user’s needs and behaviors.
- Information architecture and wire framing
Designers develop the information architecture, laying out the structure of the app or website. Wireframes are created next, providing a basic visual representation of the user interface, focusing on the placement of elements and user flow without detailed design aesthetics.
- User interface design & design system
With the wireframes as a guide, designers create the visual style of the project. This phase involves selecting color schemes, typography, and designing all the visual elements that users will interact with.
- Prototyping
Designers create an interactive prototype that simulates the user interface. This prototype is crucial for visualizing the design in action and is used for user testing.
- Internal & Stakeholder User Testing
The prototype undergoes user testing where real users interact with it. Observations and feedback are gathered to identify any usability issues or areas for improvement.
- Revision & Refinement
Based on feedback, the design may go through several iterations of refinement and adjustment to address any user experience issues and enhance overall functionality.
- Development Handoff
Once the design is finalized, specifications and assets are handed over to the development team. The designers often work closely with developers to ensure that the design is implemented correctly.
- Launch and Post-Launch Analysis
After the project is launched, it is monitored for any issues that users might face. Data is collected to analyze user behavior and feedback for future updates or improvements.
UX & UI Design Pricing
As a leading UI/UX design agency in Malaysia / Asia, here are the insights on obtaining affordable UI/UX design services and the advantages of working with UX & UI agency for your projects. We will also explores the significant disparities in UI/UX design costs in Asia and explains why there can be such a wide range in pricing.
To further illustrate why there is such a vast range in UI/UX design pricing, it's helpful to look at typical service tiers in Malaysia / Asia:
Entry-level Projects
Why Choose This
Existing Project: Hiring a new UI designer to continue from a previous designer's work.
Junior/freelance designers: opting for junior designers, freelancers, or graduates building their portfolios, WHO offer lower rates.
UI Templates: if you don't mind using UI template from marketplace and minor amendments or tweaks to the design.
Mid-Level Projects
Why Choose This
Project scope: Involves complex websites or apps with custom designs.
User research: Conducted to understand user's pain points.
Design Planning: Crafting a comprehensive design plan and workflow tailored to the project.
High-End Projects
Why Choose This
Stakeholder involvement: Includes high-level management, executive teams, business unit users, and clients internal development team.
Extended timeline: Gathering requirements and securing approvals from various levels can prolong the timeline
Extensive Design Process: Requires significant communication and multiple iterations of UX/UI designs over several months.
The pricing of UI/UX design services in Malaysia is influenced by a variety of factors, including the complexity of the project, the expertise of the designer, client demands, technological needs, and market conditions. By understanding these factors, businesses can better navigate the landscape of UI/UX design, making informed decisions that balance cost with the need for quality and innovation. In an increasingly competitive.
Here's What Makes Flow Digital Different From Other Web Development Agencies

Dedicated Client Servicing Manager
Many clients seek long-term collaboration for ongoing website maintenance. After deployment, managing and ensuring the stability of your website is just the beginning. If any issues arise, you can rely on our dedicated project manager, who is always ready to assist, even post-launch. We’ve had clients who faced challenges when their previous web developers were unavailable in times of need. Flow Digital has earned the trust of numerous corporate clients by providing comprehensive support and reliable service.

Responsive UI Design
You've likely heard about responsive web design, but did you know that creating a truly responsive website requires designing two versions: the web interface and the mobile interface? Our UI designers meticulously craft both versions before passing the design files to our front-end developers, who code them separately and rigorously test for responsiveness. This crucial step often incurs extra time and is frequently overlooked by many agencies. After deployment, our project manager conducts an additional round of checks to ensure the site fits perfectly on mobile devices. If necessary, we will advise on adjusting images or content to optimize the mobile experience.

Performance Optimisation
Many clients assume that website performance optimization is automatically included in development, expecting fast loading speeds from the start. However, this isn't always the case. A fully developed website might not perform well on tools like GTmetrix without additional optimization. We offer a specialized website speed optimization service that analyzes performance reports to streamline areas like code structure, file sizes, API calls, and images. These critical enhancements, often overlooked by general developers, ensure your website runs efficiently and meets performance standards.

Platform or Custom Built Framework
With numerous CMS platforms available—ranging from open source (Wordpress, Joomla, Drupal) and managed hosting CMS (Wix, Squarespace, Webflow) to custom-built frameworks—how do you decide which one is right for you? We evaluate your concerns regarding budget, security, future scalability, and any custom requirements you have. No matter your needs, we can build a website on the platform that suits you best, including creating one from scratch. While custom-built systems often cost more than ready-made platforms, they offer 100% flexibility for significant future scaling.

Third Party Integration
Running a standalone website is often not sufficient in today's interconnected world. Many corporations use various systems simultaneously and need their data synchronized across these platforms. Our developers are proficient in API development, enabling seamless integration between systems such as POS, order fulfillment centers, warehouse management systems, and customer relationship systems. As long as the API documentation is available, our web developers can meet your integration requirements, ensuring all your systems work together smoothly.

Website Maintenance & Post Support
About 70% of our clients continue to work with us after completing their initial project. Beyond delivering a successful website, we offer additional consultation and advice that supports their ongoing growth. Our extensive talent pool enables us to provide a range of services post-deployment, including website maintenance and digital marketing. This allows our clients to focus on their core business without needing to hire in-house staff, knowing their website is in expert hands.
Let's Start Your Project !
Ready to bring your vision to life? Let’s get started today!
Start A ProjectFrequently Asked Questions (FAQs)
UI (user interface) design focuses on the visual elements of a website or app, such as the layout, colours, and typography. UX (user experience) design considers the entire user journey, ensuring it's smooth, intuitive, and meets the user's needs. While they are distinct, effective UI/UX design integrates both aspects seamlessly. Learn about how they can help your website convert here.
Yes, we do offer UX audit services. We can provide a detailed review of your current app or website to assess its effectiveness and usability. Additionally, we offer an interview service to engage with your users directly, gather their feedback, and gain deeper insights into their experience.
The duration of a UI UX design project can vary depending on the project's complexity and requirements. It could range from a few weeks for smaller projects to several months for more extensive initiatives. We tailor the project timeline based on your specific needs, ensuring efficient delivery without compromising on quality.
We prioritize user-centered design principles to ensure our UI UX designs are user-friendly and intuitive. Our process includes conducting thorough user research, creating user personas, mapping user journeys, and leveraging usability testing. By understanding user needs and preferences, we design interfaces that are easy to navigate, visually pleasing, and provide a seamless user experience.
The cost of a UI UX design project depends on various factors, such as project scope, complexity, deliverables, and required resources. We assess these aspects in detail during our initial consultation to provide you with a comprehensive and transparent pricing structure. Our aim is to deliver high-quality UI UX design solutions that align with your budget and business goals.
Learn more about UI UX design prices here.
At Flow Digital, we offer a range of UI UX design services to ensure your website is optimised for your target audience. This includes:
- User research and analysis to understand your target audience and their needs.
- Information architecture (IA) to create a clear and logical structure for your website or app.
- User interface (UI) design to craft visually appealing and user-friendly interfaces.
- User experience (UX) design to ensure a smooth, intuitive, and enjoyable user journey.
- Prototyping and usability testing to refine your design and identify any potential issues before development.
We follow a human-centered design approach, focusing on the needs and goals of your users. Our process involves:
- Close collaboration with you to understand your vision and business objectives.
- User research to gather insights into your target audience's behavior and expectations.
- Iterative design, where we create prototypes, gather feedback, and continuously refine the design based on your input and user testing.
Our UI UX design service can enhance your website or app by:
- Increasing chances for user engagement and conversions.
- Simplifying user navigation and making it easier for users to find what they need.
- Creating a positive and memorable brand experience.
- Reducing user frustration and support tickets.
Getting started is easy! Simply contact us for a free consultation. We'll discuss your project goals, target audience, and budget. From there, we can create a customised proposal outlining the scope of work and timeline.
We prioritise client satisfaction throughout the design process. We'll present you with multiple design options and apply your feedback at every stage. We also provide revisions to ensure the final product aligns with your vision.
The number of design variations depends on the project's complexity. We will present several initial design concepts, allowing you to choose your preferred direction and then continue to work our designs to follow it.
As the client, your involvement is needed for a successful project. You'll provide us with essential information like your target audience, brand guidelines, and project goals. We'll work collaboratively and your feedback is key to refining the designs.
Our team utilizes industry-standard design tools like Figma, Adobe XD and Webflow. We also stay updated on the latest design trends and technologies to deliver exceptional results.
On top of UI UX design, we also have an in-house web development team to bring your designs to life. This allows for easy communication on your website design requirements from both design and development teams.
Flow Digital is based in Kuala Lumpur, Malaysia, but we work with clients worldwide. Our virtual collaboration tools enable us to deliver exceptional UI UX design services regardless of location.
Absolutely! Landing pages are a core part of our UI UX design service expertise. We can create high-converting landing pages that are optimised for user experience and lead generation.
UI (user interface) design focuses on the visual elements of a website or app, such as the layout, colours, and typography. UX (user experience) design considers the entire user journey, ensuring it's smooth, intuitive, and meets the user's needs. While they are distinct, effective UI/UX design integrates both aspects seamlessly. Learn about how they can help your website convert here.